There is no issue you will face in most cases while making any purchase. Still, if you find it hard to proceed with an item, you can ask for the customer support given on the website.

If you find a ring is not a perfect fit for your finger, you can return it to the company's address given on the website. However, we would appreciate it if you checked your size before making any purchase.

No, we do not do such a thing. If a price goes down, you may purchase it in that time of offer.

No, there are no hidden charges at all. We only charge what we put on shipping and the cost of jewelry. So you can be assured about your purchase.

Yes, our site is optimized for PCs and phones. You can quickly check every detail of a product easily on your iPhone as it is easy to place an order via phone.

Yes! Soon after your order formalities get over, you get an email of buying confirmation.

You can drop an email or a message in the chat box on our website to cancel your order.

You will get mail in your mailbox once the order is placed successfully.

As told earlier, it is 100% safe to shop using your Paypal.

You will get your refunds within a week.

You can use the trusted payment mode PayPal for purchasing jewelry from Artisan Silver Jewel.

We offer or run multiple discounts on our website now and then. If you wish to buy any jewel piece, please keep an eye on our website for the latest offers and discounts.

Yes! You can take your ring for resizing purposes to your local goldsmith if you find it is not a perfect fit.

We prepare our precious and custom jewel pieces in the Pink City of Rajasthan, and we admire the truth of the robust trend of stone jewelry in the city.

You can always see what pieces we have in stock by hovering over the Inventory tab on our site or contacting Customer Care for information about a specific piece you are looking for.

Artisan Silver Jewel is an independent family-owned small business run by two partners. Our jewelers craft each piece of jewelry entirely by hand, ensuring that your unique piece of jewelry arrives in perfect condition to celebrate the special moments in your life over 20 years. We bring our love for handmade designs and intricate details to create every Artisan Silver Jewel. At Artisan Silver Jewel, we believe in high quality and exceptional customer service. But most importantly, we believe shopping is a right, not a luxury, so we strive to deliver the best products at the most affordable prices and ship them to you regardless of where you are located.

No, we do not sell gift cards and gift certificates.

Artisan Silver Jewel does not have a catalog; however, you may view our entire collection of products on our website at www.artisansilverjewel.com. Note - You can customize or request the catalog as per your requirements.

Artisan Silver Jewel Is located in Jaipur (Pink City), Rajasthan, India, serving customers since 2012.

To ensure on-time delivery and security, we will be delivering the jewelry in well-packed boxes through our trusted delivery partners. If you need assistance tracking the order, feel free to reach us through customer service or chat.

We deliver your order in 10-12 business days for most areas. As soon as we receive your order, we begin to process it. Within a week, your jewel piece will be ready. It is at the warehouse and scheduled for shipment in a day. Still, we offer guaranteed delivery within 10-20 business days from when it leaves our warehouse.

Yes, you may update your shipping address until your order is marked as "Shipped." To make changes to your address, sign in to Your Orders and select Change beside the shipping address.

We use a flat shipping fee of $30 per item for express delivery, and for per additional item, $ 10 will be charged.

Yes, we majorly sell our products Internationally, and we get a lot of appraisal from our global clients.

You have to keep your product in the original condition as it was delivered to you. If, in any case, you are returning it, the product will be accepted in the same condition as it was sent. Moreover, you get enough time of days 30 to return your parcel.

Generally, When it is the case of a defective item, we take returns from the customers, and the return changes will be on the part of the customer.

You can return your product within 7 days of purchasing, but there is only the case when you find your product damaged or defective. We do not take any of the other issues on this part.

Yes, all jewel Pisces on Artisan Silver Jewel are 100% authentic and certified. But, you will receive a certificate upon request; however, every piece of jewelry is hallmarked and stamped.

We are sorry to hear that you have lost the certificate of your precious buy but do not worry we can provide you with another certificate on a request.

No, you do not get a chain with a pendant. If you wish to get a chain with a pendant, you need to buy it separately. We provide chains of 16 inches is $ 10, and a chain of 18 inches is $12.

Yes, we can resize the Ring as per your own given size. Ring resizing is free of cost in silver, and you will just have to pay for return postage, but we charge a small amount of money in gold.

Yes, you can commission custom jewelry, and we delight in making a custom happiness piece.

In case you do not find a jewel piece of your wish or you are pretty uncertain about the size of anything, you just have to follow a few things on our site; create an account with us and leave a message in the chat box, one of our specialists will contact you within two hours.

Yes! You can order a ring from 3 US sizes to 12 US sizes, whatever is your size; you can choose that before placing your order.